Accelerators

MindSupport

Expert support for your automated workflows.

Flexible support package
Vendor-agnostic approach
Innovative multi-tier pricing
Support by web, email and chat

OVERVIEW

What is MindSupport?

MindSupport is an agile, simplified support platform for your automation processes, bots and tools, delivered onshore, offshore or as a hybrid model.

It covers three areas: keeping automated processes running efficiently, optimising and enhancing bots, and upgrading and migrating automation tools.

How we help

Transform brands through innovation

Keep processes running, bots performing and tools up to date, with a support model that fits your team.

Flexible support package

Choose from a wide range of flexible support offerings, tailored to your organisation’s requirements, the scale of your automation program and the level of support and services you need.

Leverage Mindfields’ extensive implementation experience

MindSupport draws on Mindfields’ wealth of industry knowledge and expertise. Our support package incorporates RPA best practices and coding standards to ensure the best performance for your bots in production.

Vendor-agnostic approach

Aligned with Mindfields’ vendor-agnostic methodology, our support offerings are independent of the tool and process you select.

Innovative multi-tier pricing

A range of innovative pricing models, so you can select the most viable option for your automation footprint across the organisation.

Multiple channel support

Support across web, email and chat, so you can connect with us through your preferred channel.